River Action launches legal challenge against the Government over Thames Water failures

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River Action launches legal challenge over Government’s failure to explain when it will trigger special administration for Thames Water


We have filed a legal claim over Environment Secretary Steve Reed’s failure to explain when he will trigger special administration for Thames Water and other failing water companies – despite having the legal mechanism to take action, serious breaches by Thames Water, rising harm to customers and rivers, and calls from the Independent Water Commission for a clearer policy.

Our legal challenge is simple: we say that the Environment Secretary has acted unlawfully by failing to have or publish a policy on when he will use his power to ask the High Court to put a water company in the Special Administration Regime (SAR) – a mechanism under existing legislation specifically designed to enable the government to take action to deal with failing water companies.

This comes amid the deepening crisis at Thames Water, which has repeatedly breached environmental law, mismanaged its finances, failed to invest adequately in infrastructure, and shattered investor confidence and customer trust. Thames Water is on the brink of collapse with £20 billion in debt and widely regarded as no longer investable, with customers and the environment paying the price.

Steve Reed as Environment Secretary or Ofwat as water regulator (with his approval) have the power under section 24 of the Water Industry Act 1991 to ask the High Court to place a water company in special administration on either financial or performance grounds.

Special administration is a temporary insolvency and restructuring process for companies that provide essential public services like water, energy or transport. It is designed to ensure continuity of service while the company is stabilised and restructured. There is a bespoke special administration regime for the water industry, created in 1991 and designed to prioritise customers and services, putting financial interests second. Where water companies are failing, special administration can provide better, fairer and more sustainable outcomes – with the major benefit that it gives the water company the ability to recover and refinance with the opportunity for funds to be redirected away from investor profits towards the urgent infrastructure improvements needed to solve the ongoing sewage crisis, all without exposing its customers and at little cost to the public purse. Yet special administration has never been used for the water industry.

Thames Water has breached its duties and violated its licence conditions, seriously and repeatedly. It is the clearest possible case for special administration.

River Action’s legal challenge

The judicial review is concerned with the legal requirement for the Environment Secretary to have a policy for when he will trigger special administration for water companies. The claim challenges two key failings by the Government:

  1. Failure to publish a policy, breaching core public law duties.
  2. Failure to develop a policy at all, breaching obligations under the Habitats Regulations and other planning and environmental law.

Special administration is not limited to insolvency. It can also be used to protect customers and the environment when a water company is failing to meet performance standards. Our claim focuses on the Government’s approach to triggering a performance-based special administration process.

Under section 24 of the Water Industry Act 1991, special administration can be triggered by a water company’s failure to meet performance standards and a breach of its statutory or licence duties in ways that are “serious enough to make it inappropriate for the company to continue to hold its licence”. We believe that Thames Water clearly meets this threshold and has done so for years.

Independent Water Commission on Special Administration 

Last week, the Independent Water Commission, chaired by former Bank of England Deputy Governor Sir Jon Cunliffe said that “the policy around SAR assessment should be set out more clearly”.  The Commission also said that “SAR should be a practical option for the regulator and government” and stressed the importance of water companies preparing a plan for SAR now.

A route to public benefit models

We believe that special administration represents the most effective and immediate means of addressing the failures within the water industry. We see special administration as the first step toward meaningful and necessary systemic reform including providing the opportunity for a shift to a public benefit model of water ownership, governance and financing, of the type seen successfully implemented across Europe.

We are calling for the urgent use of special administration procedures for Thames Water as a tool to stabilise and reset using public benefit principles, with other failing water companies to follow as necessary.


Frequently Asked Questions

 

What is the Water Industry Special Administration Regime (SAR)?

The Water Industry Special Administration Regime (SAR) was introduced in England and Wales under the Water Industry Act 1991, with detailed procedures governed by the Water Industry (Special Administration) Rules 2009 and a comprehensive modernisation of the regime in early 2024. The legislative intent behind this regime is to protect consumers, public health and the environment in the event that a regulated water or sewerage company becomes insolvent (an insolvency SAR) or fails to carry out its statutory functions or licensed activities to such an extent that it is inappropriate for it to continue to hold its appointment or licence (a performance SAR).

An application for special administration of a water company may only be made by the Secretary of State or Ofwat with the Secretary of State’s consent. This contrasts starkly with normal administration under the Insolvency Act 1986 which can be applied for by creditors, the company or a director.

Special administration allows the Government to:

  • Appoint independent special administrators;
  • Restructure failing companies and their debt (the focus of an insolvency SAR);
  • Restore and maintain performance standards (the focus of a performance SAR);
  • Ensure water and wastewater services continue without interruption.

Importantly, the special administration regime is designed to keep services running using the company’s own revenues – from ongoing customer bills – not taxpayer funding. It is intended as a mechanism for accountability and  reform, not a bailout.

What are the details of the judicial review claim?

On 7 March 2025, we wrote to the Secretary of State for Environment, Food and Rural Affairs (“SSEFRA”) to ask whether the SSEFRA or the SSEFRA’s ministers had given consideration to whether it would be appropriate to exercise their discretionary power to apply to the High Court to have Thames Water placed into special administration in light of the contraventions of its “principal duties” in accordance with section 24 of the Water Industry Act 1991.

In response, the SSEFRA has refused to provide details of any such policy and has simply contended that there was no requirement to have a “written document or policy”.

Accordingly, we have three grounds of review:

  • Ground 1: Failure to publish a policy. The SSEFRA has a policy on the circumstances in which he will exercise his discretion pursuant to section 24 WIA and has acted unlawfully in failing to publish that policy.
  • Ground 2: Failure to have a policy. If, contrary to Ground 1, the SSEFRA does not have such a policy, that is in breach of Regulation 9(3) of the Conservation of Offshore Marine Habitats and Species Regulations 2017 (the Habitats Regulations).
  • Ground 3: Failure to have a policy. If, contrary to Ground 1, the SSEFRA does not have such a policy, that is in breach of section 85(A1) of the Countryside and Rights of Way Act 2000, as amended by section 245 of the Levelling-Up and Regeneration Act 2023.

We are seeking a mandatory order that SSEFRA either provides details of any policy or, if there is no policy, requires a policy to be developed and published.

Why does Thames Water need to be brought into Special Administration?

  • Persistent failures: Thames Water has a long record of breaching environmental, financial, and regulatory obligations.
  • Record fine: In May 2025, Thames Water was fined nearly £123 million by water regulator Ofwat for breaches of rules relating to its wastewater operations (£104.5 million) and breaches of rules relating to dividend payments (£18.2 million). This is the largest penalty Ofwat has ever issued.
  • Investor confidence collapsing: KKR, Thames Water’s preferred buyer, pulled out of negotiations leaving its various existing lenders as the only option.  Thames Water’s creditors have reportedly demanded that the company and its management be granted immunity from prosecution for serious environmental crimes as a condition of their restructuring proposals, without which Thames Water has said it would not be “investable”.
  • Inflated cost claims: The Treasury has claimed placing Thames Water into special administration could cost up to £4 billion – with reports it told DEFRA that it would have to meet these costs from DEFRA’s annual budget totalling £4.6 billion. Independent experts such as Professor Ewan McGaughey and Professor Dieter Helm believe the £4 billion figure is overstated and politically driven, with the likely costs being much lower and likely to be recouped by the Government on exit from administration.

 

What is the Independent Water Commission’s view on Special Administration?

On 21 July 2025, Sir Jon Cunliffe’s Independent Water Commission published its 88 final recommendations to the UK and Welsh governments for the reform of the water sector.

Two recommendations were made in relation to the special administration regime:

  • Recommendation 46: The regulator in England and Wales should continue to adopt an evidence-based process to consider, on a case-by-case basis, whether it would be appropriate for a water company to transition to an alternative ownership model where they request to do so or following a Special Administration Regime.
  • Recommendation 59: The regulator in England and Wales should develop and consult on a framework for ensuring companies are prepared for SAR.

In relation to Recommendation 59, the Commission said:

“793. The Commission believes the SAR should be a practical option for the regulator and government but that it should be very much a last resort. However well prepared, a SAR would be a major exercise which carries some risk of disruption to the company’s operation. The Commission notes that lowering the threshold for SAR would increase costs to customers through higher financing given the increased risk on investors. The Commission is also mindful of the risks in creating automatic triggers – experience in insolvency and similar regimes in other sectors, including financial services, is that conditions and circumstances of individual cases vary widely and cannot be anticipated. There is a need for broad, judgement based tests within a clear policy, that has been set out in advance, of how the regulator will assess failing companies against these tests, the factors it will take into account and the indicators it will consider. In the Commission’s view the two current tests for entry into SAR effectively balance objective and subjective factors and include an appropriate level of judgement.  It believes, however, that the policy around making the SAR assessment should be set out more clearly.

794. The Commission believes that further practical steps can be taken to ensure the SAR is a credible, but low probability, threat. In particular, as part of the SAR policy set out above, the regulator should develop and consult on a framework for ensuring companies prepare a plan for SAR. This should consider what the practical barriers to SAR might be, and how these can be mitigated in advance.”

Although the Commission’s recommendations focus on the regulator, its comments around the need for a clearer policy for special administration logically apply to both Ofwat as regulator and SSEFRA, as the two authorities with the power to petition the High Court for a special administration order.

Meet Dr Samir Seddougui, River Action’s Campaign Researcher

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Q1. Tell us about yourself

Hi I’m Samir, I grew up in the West Midlands but have spent the last decade living in Bristol where I recently completed a PhD in Social Policy. I have always enjoyed being in water, often spending a lot of time on canals in and around Birmingham, which has more (miles of) canals than Venice! I’m now enjoying spending more time on naturally occurring bodies of water. Having lived in Bristol for the last decade, I have spent a lot of time around the River Avon, and enjoy cycling alongside the river on the way to Bath.

I have family across the world from Morocco to Australia, so I love to travel and explore new places and cultures. During my PhD I worked for several think tanks conducting research on corporate lobbying, Islamophobia and far-right organisations across Europe and North America. Throughout my time in Bristol I have been involved in many social justice campaigns, and strongly believe that social justice and environmental justice are interconnected. This is one of the reasons I am so excited to begin working at River Action and contribute to such important and impactful campaigns. I’ve recently moved to South East London, and really enjoying the variety of amazing cuisines from around the world.

Q2. How did you become interested in river protection?

Like many people, I found nature to be a solace during the Covid pandemic. It was around this time that I began to use Surfers Against Sewage’s SSRS sewage map to make a risk assessment on whether the nearest body of water was safe to swim in. This led me to wanting to find out more about the degradation of British rivers and wanting to collectively transform a broken system.

Q3:  You have had a very impactful career, investigating Islamophobia and racism, and supporting victims of hate crime. What have you enjoyed most about this kind of work and what have been its biggest challenges? 

Having spent around a decade fighting for racial justice, one of things I found most rewarding was being able to work closely with and support many individuals who have experienced hate-crime and discrimination. The criminal justice system is often complex to navigate with many obstacles to traverse, so being able to offer practical and emotional support is a really important service. I was also able to work closely on several landmark cases of racial discrimination and Islamophobia that led to change.

Working within racial justice often felt like swimming upstream against a tide which was constantly getting stronger. This continues to be a major challenge for the sector which has seen consecutive governments underplay the prevalence of systemic racism and the rise of far-right attitudes within society. River Action’s determination and optimism for the future really drew me to this role.

Q4: What are your greatest passions outside of work?

Having spent the last decade in Bristol I have really enjoyed exploring the various stone circles and neolithic sites that are in the South West, particularly Stanton Drew and Avebury which are great to really immerse yourself in the standing stones and their ancient history. I do like to be inside too, and spend a lot of time at gigs watching live music. Bristol has an incredible DIY music scene with amazing venues like Strange Brew and The Exchange. One day might be a 9-piece folk band, and the next a Chelsea Manning DJ set. I really value the diversity and forward thinking nature of the music scene there.

Q5. Tell us about your new position as River Action’s Campaign Researcher, What can we expect to see from your role in 2025?

In my role as campaign researcher I will be supporting the RA team by conducting analysis on river pollution across the UK so river action campaigns are evidence driven and reflect the reality of the current state of our rivers.

Q6. Finally, in your opinion, what is further needed/what needs to change to rescue Britain’s rivers?

We need to radically rethink the system and start putting the environment and the public before the profits of corporations. For too long the system has ignored the degradation of Britain’s rivers and as a result the health of the Rivers across the UK are in crisis. The impact of climate change and extreme weather patterns becoming more regular, only makes this more urgent. River Action are amongst several environmental organisations that are at the vanguard of driving positive change and a roadmap to address decades of policy failures.

“The illusion of change”: Water Commission falls short

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Water Commission fails to propose bold reform

The Independent Water Commission’s final report fails to propose the bold reform urgently needed to fix the UK’s crumbling water system. While the report acknowledges the depth of the crisis, it ultimately offers “the illusion of change – not real change.”


Our CEO James Wallace said:

“This was a once-in-a-generation opportunity to reset a broken and corrupted system. Instead, the Commission blinked. After three decades of privatisation, there is no evidence it can work. The report diagnoses symptoms but avoids the cure, appeasing the vulture capital markets and failing to propose alternative public-benefit investment, ownership and governance models that have been proven across Europe. ”

“We needed a credible plan to rescue Britain’s rivers, lakes, and seas – and a clear pathway to bring failing companies like Thames Water into public control. Instead, we’ve been handed vague policy nudges that leave the current failed privatised water company model intact. When raw sewage is pouring into our waterways and reservoirs run dry, tinkering with regulatory half-measures simply isn’t enough to restore public trust. 

“The Government must act now with a powerful statement of intent by putting our biggest polluter – Thames Water – into Special Administration to send a warning shot across the stained bows of the Sewage Armada. Anything less will signal the UK is open to yet more corporate takeover. Our water is our life-blood and not for sale.”


What’s missing: the real reform agenda

River Action criticised the Commission for avoiding the structural changes needed to protect the environment, rebuild trust, and hold polluters accountable. Key omissions include:

  • Ending the privatisation model and shifting to public-interest ownership, based on successful international examples, which rebuild public trust and engage local stakeholders
  • Restructuring debt by using government-backed bonds that would reduce rapacious interest costs from 10-12%+ to 4%, saving 50% of customer bills
  • Triggering the Special Administration Regime (SAR) to bring failing companies like Thames Water into public ownership, which, contrary to ill-informed government warnings, will not cost the public purse billions
  • Acknowledging the true financial state of the industry – including that the cost of repairs to Thames Water’s assets of £23 billion would render its effective market value close to zero
  • Democratising governance, with public and environmental representation on company boards and transparent public oversight at regional and local levels
  • Banning self-monitoring, transforming data transparency and enforcing environmental laws through rapid, consistent prosecution including immediate access to courts, allowing regulators to focus on people and nature rather than polluters
  • Ensure the polluter pays principle is used across all upstream polluters, including agriculture and transportation, to clean-up our waterways

What the Commission gets right

River Action welcomed several important recommendations and acknowledgements:

  • When using Special Administration, the Government should consider public benefit ownership models – however there’s no mention of ministers needing to develop a clear, proactive policy now, not after Thames Water collapses
  • 8 new regional water system planning authorities to provide municipal oversight – described by River Action as “urgently needed,” especially following new figures showing a 60% increase in serious pollution incidents in 2024
  • A coherent 25 year national strategy for sewage and water infrastructure that connects planning, delivery, and pollution control across regions
  • The need for low-risk, low-return, long-term investment but falls short of stating convincingly how the failed privatised system can deliver this
  • The replacement of failed regulator Ofwat with a new regulatory watchdog but will it have the teeth to enforce the law?

River Action cautiously supports this proposed reform of regulation – provided it is ring-fenced from industry influence, properly resourced, integrates financial and environmental regulation, provides local oversight of planning, pricing and delivery and is empowered to keep water companies honest and puts public needs first.

Our CEO adds:

“Anything less risks repeating the same cycle of captured oversight and corporate impunity,”


A final warning against inaction

With public trust at an all-time low, River Action is calling on the Government to show leadership and adopt legally enforceable targets and reforms that:

  • End pollution for profit and the privatisation model
  • Prioritise environmental and public health
  • Return control of the UK’s water system to the public interest

We need bold and decisive leadership from the Labour Government to give the Environment Secretary and Defra the resources and support he needs to tackle the sewage scandal and freshwater emergency. If ministers fail to act now, they are not just neglecting their duty – they are protecting polluters and pandering to international investment markets, putting at risk our national water security, natural environment and public health. Delay and weakness is complicity in the further destruction of the lifeblood of our economy” – James Wallace, CEO of River Action

Meet Tim Birch, River Action’s Policy and Advocacy Manager!

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Q1. Tell us about yourself

I live in West Wales and love walking the Pembrokeshire Coastal path watching wildlife such as grey seals, choughs and dolphins which we are fortunate to have on our doorstep. I grew up in the Peak District and spent many happy hours as a child bird watching amongst the hills and dales of Derbyshire. I can still remember how excited I got when I saw my first Dipper and Kingfisher on our local river so my connection with rivers goes back a long way. I love watching live music, particularly Irish folk and classical music, and enjoy playing the piano when i can.

Q2. How did you become interested in river protection?

When I finished at the University of Sheffield a group of us became particularly concerned about the state of rivers in South Yorkshire – particularly the Don and the Rother. They were heavily polluted by industry and sewage discharges. We decided to look into what was going on. As we began to examine the pollution registers for these discharges it became clear to us that companies were regularly breaching their discharge licences and little was being done by the regulatory bodies – so not much has changed there !

We decided to make a short film about what we found out and we established a local rivers campaign group called the Clean Rivers Campaign. This rapidly got local and national coverage and had a big impact. I’ll never forget when we got a Radio 4 crew who came up to interview us on a small boat on the River Rother which was one of the most polluted rivers in the UK at the time.

Q3. You have over 30 years of expertise in advocacy, biodiversity policy, and environmental campaigning at some of the most impactful UK environmental charities such as Greenpeace UK and Greenpeace International, the RSPB and the Wildlife Trusts. What have you enjoyed most about this kind of work and what have been its biggest challenges? 

I have worked at both the local, national and international level during my career in the nature conservation and environmental sector. I  have worked around the world on some of the biggest environmental issues that we face such as tropical rainforest destruction of the Amazon and in Indonesia and toxic pollution of our oceans.

These campaigns have brought me face to face with appalling environmental destruction. However, what i have always found most rewarding, when faced with such destruction, is having the chance to work with such a diverse mix of people and cultures who all share the same values about the need to protect and restore our amazing planet. That gives you an incredible amount of hope and drive to continue and never give up.

Q4. Tell us more about your position as a trustee of Tir Natur (a rewilding NGO in Wales), and your passion for rewilding.

I recently was asked to join the board of Tir Natur and have been delighted to join the first Welsh rewilding organisation. Tir Natur was set up to bring rewilding to Wales and to look for opportunities to showcase rewilding at scale in Wales. Wales has been slow to get on board with rewilding and I see Tir Natur as vital to help address this. Rewilding brings exciting new opportunities to both protect and restore nature and to also support and sustain local communities.

I have visited many rewilding sites in the UK and overseas and I have been both astonished and inspired to see how quickly nature can recover if it is given the freedom and space to do so. Rewilding is critical if we want to address the nature crisis in the UK and in Wales. The time has come to help our rivers become wilder across the UK!

Q5. Tell us about your new position as River Action’s Policy and Advocacy Manager, What can we expect to see from your role in 2025?

I am absolutely delighted to be joining River Action. I have been so impressed at the huge positive impact River Action has had as it rescue’s Britain’s rivers. It is clear that there is massive public support to clean up and restore our rivers and River Action has played a key role in bringing the plight of Britain’s rivers to the attention of the public. My role will be to help increase the advocacy impact of River Action with politicians, regulators, local authorities and business not only in England but across the devolved nations starting with Wales.

I will be helping to ensure that the incredible work of local community groups fighting for their rivers makes a significant political impact. I will also be helping to continue to develop our policy work so that we can advocate for the most river friendly policies.

Q6. Finally, in your opinion, what is further needed/what needs to change to rescue Britain’s rivers?

We need a real sense of urgency to rescue our rivers. For too long our rivers have become forgotten backwaters – that is changing particularly because of the work of River Action but we need to do more and we need to act fast. We need to continue to increase public awareness about the plight of our rivers and put forward the solutions to the problems our rivers face at all levels. More communities taking more action on their local rivers is vital to help create the pressure for change.

We need to continue to expose polluting practices and hold those polluters to account. The people supposed to be protecting our rivers need to step up and when necessary enforce the law – far too many river polluters are getting away with damaging our rivers and this has to stop.

We need to bring the market into the frame and that means supermarkets who are selling products that pollute our rivers during their production – this needs to change and fast and supermarkets need to help bring about that change. Our rivers are the living arteries running the length and breadth of our country – its so inspiring to be part of a movement helping to breathe life back into our rivers.

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